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Patient Care, Safety, and Technology
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Safety Drives Our Every Decision

Everything we do comes back to the safety of our crew and our patients and it is why we outfit each aircraft we fly with the most advanced technology and subject our crews to the most rigorous protocols and training anywhere. It is also why we ensure that the most advanced and efficient technology is an essential and required component of every aircraft we operate. Everything we do comes back to the safety of our crew and our patients and it is why we outfit each aircraft we fly with the most advanced technology and subject our crews to the most rigorous protocols and training anywhere. It is also why we ensure that the most advanced and efficient technology is an essential and required component of every aircraft we operate.

While none of us ever expect to be in a situation where we or a loved one will need to be transported by an air ambulance, the reality is that it could and does happen. Seconds can make the difference during a stroke, heart attack, serious car accident, or other trauma. The last thing you should be concerned with during such an emergency is air transportation costs. Learn more about our MedForce Membership Program here.

Patient Care

medforce team with patient on stretcher

The mission of MedForce is to enhance the delivery of medical care and improve the quality of life in the communities we serve. The MedForce crew’s dedication to this mission is demonstrated every time MedForce is dispatched to a scene for a traumatic patient, or to a hospital to transport a critically ill patient in need of immediate intervention for life saving measures.

Safety

medforce aircraft on landing pad

Metro Aviation provides the highly experienced pilots and maintenance staff that allow us to maintain a high level of safety and operational readiness. Our experienced and highly trained medical crews bring a high level of care to the bedside or the accident scene. Flight nurses have a minimum of five years of critical care or emergency nursing experience, and flight paramedics have a minimum of five years of advanced-level 911 experience. All medical crew members maintain licensing and/or certification as providers in Iowa and Illinois.

Technology

medforce crew member piloting aircraft

Our partnership with Metro Aviation provides us with a state-of-the-art EC-135 P2 medically configured helicopter, which is capable of transporting a single patient requiring critical care at speeds of 160 mph. We have achieved historic milestones over the past few years and have identified and initiated the following innovations to build on our culture of safety:

  • First company of its size to equip 100% of its aircraft with Night Vision Goggles
  • Increased Inadvertent Instrument Meteorological Conditions (IIMC) training through Line Oriented Flight Training (LOFT)
  • Developed and introduced the Enhanced Operational Control Matrix, which has been adopted by the FAA as a best practice
  • “Four to Go - One to Say No” protocol to engage each professional to ensure safety standards on every flight

New emergency locator transmitters with upgraded military frequency installed in 100% of our aircraft (PHI,2018)Z

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